Shipping & Returns
Shipping Rates & Arrival Times
Domestic Shipping (U.S.)
$4.95 USPS Priority Shipping (2-3 Business Days)
Once credit card authorization and address verification have been obtained the orders will begin to be processed. Please allow 1-2 business days (Monday - Saturday) for your order to be processed. Once your order is processed you will receive a confirmation email. Orders that are placed before 12:00 p.m. for express shipping will be shipped out the same day.
Latch Boutique is not responsible for lost or stolen packages. Please confirm your address before submitting your order. If your order is lost in transit, we suggest contacting the local USPS to help locate your package.
If you choose “pick up” on mistake rather than shipping it is not our responsibility that you do not receive your package when you expected. Please pay attention when you choose pick up versus shipping.
You can choose to pick up your order at our store, 3345 University Ave, Unit 7 in Morgantown, WV. Choose the shipping option that says: Pickup
Please email us at email@example.com and let us know when you plan on picking up your order so it will be ready ready for you.
We want you to love your new purchase. If you are not happy with your online purchase for any reason, we will gladly accept a return for full price. Customers will be responsible for shipping and handling charges for returns. For returns, please read and follow the instructions below:
Merchandise must be returned within 14 days of receipt
Merchandise must have all tags still attached
Merchandise must be odorless, unworn, unmarked, and unwashed
*Please note final sale items, intimates and bodysuits are non-refundable.
To return merchandise for a refund, please send the item to:
3345 University Ave; Unit 7
Morgantown, WV 26505
Once your return order has been received your return request will be processed within 3 business days. Please allow up to 5 business days for your refund to be processed if you paid via credit card or PayPal.