Shipping & Returns
Shipping Rates & Arrival Times
Domestic Shipping (U.S.)
$5 USPS Priority Shipping (2-3 Business Days)
Once credit card authorization and address verification have been obtained the orders will begin to be processed. Please allow 1-2 business days (Monday - Saturday) for your order to be processed. Once your order is processed you will receive a confirmation email.
Latch Boutique is not responsible for lost or stolen packages. Please confirm your address before submitting your order. If your order is lost in transit, we suggest contacting the local USPS to help locate your package. After the order has been dropped off at the post office, it is out of our control.
If you choose “pick up” on mistake rather than shipping it is not our responsibility that you do not receive your package when you expected. Please pay attention when you choose pick up versus shipping.
Pickup
You can choose to pick up your order at our store, 3345 University Ave, Unit 7 in Morgantown, WV. Choose the shipping option that says: Pickup
Please email us at shoplatchboutique@gmail.com and let us know when you plan on picking up your order so it will be ready ready for you.
Return Policy
We want you to love your new purchase. If you are not happy with your online purchase for any reason, we will gladly accept a return for store credit within 21 days or purchase. Customers will be responsible for shipping and handling charges for returns. For returns, please read and follow the instructions below:
Merchandise must be returned within 21 days of receipt.
Merchandise must have all tags still attached
Merchandise must be odorless, unworn, unmarked, and unwashed
*Please note ALL sale items, swimwear and bodysuits are FINAL SALE & NON-REFUNDABLE.
To return merchandise for store credit, please send the item to:
3345 University Ave; Unit 7
Morgantown, WV 26505
Once your return order has been received your return request will be processed within 3 business days. Please allow up to 5 business days for your refund to be processed if you paid via credit card or PayPal.